How can I be a responsible guest?
Booking RequestsSend booking requests to hosts only after you have gone through all the details about the listing to improve the chances of your booking request being approved. Accurate Check-In & Check-Out details
As a guest you have the option to send out multiple booking requests to different hosts. But it is essential that the information you provide in terms of the check-in & check-out dates are accurate because it helps us match your preferred dates to the check-in/check- out dates of hosts who have added their room listings.
Being ResponsiveEvery time a host confirms your booking request, make sure you respond & complete the payment as soon as possible. As a host might receive multiple booking requests, the guest making the payment first would get a confirmed booking and your booking request would not be considered.
Commitment to BookingsAs a guest you have complete freedom to choose your room sharing partner. But once you have confirmed the booking, you need to honor your commitment and make sure that you check-in with the host as per the scheduled dates. In cases where you cannot avoid canceling the booking, make sure that you give the host sufficient time to look for an alternative room sharing partner. Also all cancellations will be subject to the cancellation policies of RoomShare.
Complete & Correct InformationFor both hosts and guests, making their expectations clear before sharing a room can contribute to a better experience for everyone. As a guest your chances of booking requests getting approved increases by providing detailed information about yourself and clear expectations of what you expect from the host.
Creating a detailed profile page will help hosts make an informed decision before approving your booking requests. Complete & accurate information increases your chances of finding a compatible host. Reviews
How do reviews & ratings work?
Writing a reviewImmediately after a guest and host have shared the room and after the check out date, our system will notify both to review & rate each other. This would come as a notification which can be checked by the guest & host under the notifications tab. Once you click on the notification you will be directed to a review page, where you can review & rate the overall stay experience which will again be sent as a notification to your counterpart. Similarly you will also be notified once your partner reviews & rates you. The entire crux of RoomShare lies in honest & truthful reviews. It is also important that you follow the RoomShare review guidelines while reviewing and rating your room sharing partner.
Review historyTo see reviews you've written or reviews about you, go to your Reviews under the account tab in the dashboard.
What are the RoomShare review guidelines?
RoomShare’s default position is not to censor, edit, or delete reviews. However, we reserve the right to remove reviews that violate our content policy.
We don't allow:
1. Reviews that do not represent a user’s personal experience .
2. Reviews unrelated to the actual reservation (ex: political, religious, or social commentary).
3. Content that endorses or promotes illegal or harmful activity or violence, or is profane, vulgar, obscene, defamatory, threatening, or discriminatory.
4. Content that violates another person’s or entity’s rights, including intellectual property rights and privacy rights (ex: publishing another person’s full name, address or other identifying information without permission).
5. Content that is proven to be used as extortion.